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November 2009 - Technology Insights

CWPS: Your IT Team’s Point of Contact for Extra Help

CWPS provides custom "Point of Contact" IT Assist arrangements that provide extra assistance when and how your IT team needs it.  Consider these scenarios:

- Your in-house IT administrator triages and prioritizes problems against available resources - when they need a tech dispatched they call CWPS.

- An IT shop serves 600 users, but relies on CWPS to bring in expensive testing tools to resolve persistent, open issues.

- For many clients, CWPS takes care of their computer systems and networks when IT folks are out sick or need a vacation.

- A problem requires onsite service, but your techs are already tied up.  A visit from a CWPS expert can be coordinated at your convenience.

Let your IT administrator focus on tasks that can be addressed with internal resources, while the experts at CWPS take on more challenging problems that require enterprise-class tools and manufacturer-certified expertise. 

Get enterprise class IT support at small business prices…

Contact us today at (877) 297-7472 or connect@cwps.com.

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Good news for 3Com Customers

HP's planned acquisition of 3Com is good news for you.  3Com end users will have the backing of a major industry player in HP.  The combination leverages HP and 3Com's strengths, offering CWPS customers access to an even broader set of data center and network infrastructure solutions. 

As HP and 3Com integrate their capabilities, 3Com customers can simplify their networks, deploy a unique and innovative edge-to-core network fabric for the enterprise, and improve IT service delivery capabilities.

Until all regulatory approvals are attained and the $2.7 Billion acquisition closes, HP and 3Com will continue to operate as two companies. We'll pass along more news as it arrives. If you have any questions as to what this means to your business, contact us today at (877) 297-7472 or connect@cwps.com.      

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Best Practices for your Storage Team 

Ensure success with a Service Management Framework
 

Most businesses and government agencies are struggling to cope with data growth rates.  They also need to meet demands for rapid delivery of storage to support new operations or applications.

Modeling a storage team with a service management framework is a smart way to make sure that roles and responsibilities are well defined. It's also important that service levels be maintained. 

Consider this best practices framework based on extensive customer experiences:

- Lifecycle management to cover both configuration and asset management.

- Capacity planning to define storage requirements so you can have capacity available on demand.

- The Solution architecture service to define how you add new feature sets to enhance the capabilities of your storage environment. You might choose to add such features as compliance, encryption, thin provisioning, and “de-duplication,” for example.

- Procurement to make sure you always buy the correct storage and deploy it in the proper way.

- Storage design and activation to define the way you deploy storage and the methods for storage activation.

- Change management to integrate your storage environment into your enterprise-wide change management processes, allowing you to effectively assess the risk of any changes that are made.

We can help you build a scalable, reliable, and cost-effective storage framework to meet any demand. Contact us today at (877) 297-7472 or email connect@cwps.com.

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Communicate and Collaborate Without Boundaries −
Cisco announces UC 8.0

With voice, video, mobility and presence services, Cisco Unified Communications delivers a secure, high quality user experience across any workspace. This helps your company…

- Reduce time-to-market

- Adapt to market changes faster

- Encourage innovation

- Speed up client service

The UC system connects up to 30,000 users of IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications. It creates a unified workspace that encompasses every combination of applications, devices, networks, and operating systems, while improving collaboration by accommodating multiple levels of server redundancy and survivability.

Now Cisco has announced UC 8.0, which offers a variety of new benefits…

- Improves mobility, through extension mobility cross-cluster, plus supports HTTPS for encrypted user name and PIN transmission

- Reduces deployment time, quicker ROI, lowers ongoing operational costs, and improves business continuity

- Provides a dynamic, flexible, network-based call admission control engine for voice and video

- Supports policy-based call-handling, by allowing calls to be sent to Cisco Enterprise Policy Manager (formerly Securent)

- Improves cost savings and collaboration by extending UC capabilities outside the organization

Find out how Cisco’s UC 8.0 can help your business become more efficient and responsive… Contact us today at (877) 297-7472 or email connect@cwps.com.   

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Cisco Nexus Family of Data Center Switches

Nexus 7000 Series - Core, Aggregation, and End of Row

Cisco's flagship switching platform, the Nexus 7000 Series is a modular system designed that delivers 10 Gigabit Ethernet in the data center. The 7000 delivers exceptional scalability, continuous operation, and transport flexibility.

Powered by the NX-OS operating system, the 7000 was designed around three principles…

- Infrastructure scalability: using virtualization, power and cooling efficiency, density, and performance to support efficient data center growth

- Operational continuity: integrated hardware, software, and management design to support zero downtime environments

- Transport flexibility: engineered to enable the adoption of new technologies in an incremental, cost-effective manner

Nexus 5000 Series - Rack and Blade Server Access

5000 switches simplify data center transformation by enabling a standards-based, high-performance unified fabric that allows you to:

- Consolidate the data center and protect investments in existing servers, network, storage, and facilities

- Increase business agility with virtualization

- Enhance business resilience with greater operational continuity

- Use existing operational models and admin domains for easier deployment

Call CWPS to learn smart ways to optimize your data center and improve your business processes… Contact us today at (877) 297-7472 or connect@cwps.com.     

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Share the news...

Please forward this newsletter to your friends and colleagues who would benefit. Newsletter questions, suggestions? Contact us at (877) 297-7472 or connect@cwps.com.

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