When Your Business Doesn't Have IT Staff

The CWPS Turnkey Service Desk model is designed to support businesses that do not have an IT Manager and are looking for full support of the daily care and maintenance of their IT networks, including:

  • Servers
  • Client Desktops
  • Network Devices
  • Network Storage
  • Network Security

  • Cloud Computing
  • Cloud Storage
  • Cloud Security
  • Collaboration
  • Data Protection

CWPS, Your 100% Turnkey IT Solution

Have peace of mind with 24x7 IT Support

More time to focus on your core business

Address your IT needs proactively, not reactively

Make IT part of your business strategy, not just another expense

The CWPS Turnkey Service Desk Model Includes

  • 24x7x365 Service Desk for Day-to-Day IT Support
  • On-site Dispatch Support
  • Regularly Scheduled On-Site Visits
  • NOC Services to Monitor Your Network or Private Cloud

  • Proactive Monitoring, Automatic Alerts & Notifications
  • Hardware Warranty Extensions and RMA Management
  • Software License Renewals & Upgrade Management
  • Factory Escalations for Vendor Support

  • Hardware & Software Asset Management
  • Strategic IT Planning & Budget Management
  • Vendor Management Services
  • Periodic Business Reviews & IT Fitness Reports

With CWPS on your side, you will be free to focus on your core business, while we keep your business technology stable and secure. Experience increased productivity and reduced IT costs, as well as optimized applications, equipment and networks.

CWPS provides businesses throughout the Washington, DC area with a suite of Managed IT services including: IT management, cloud services, IT strategy, and project management. We focus on managing our client’s IT infrastructure, regardless of location, on premise, the Cloud, in our data centers, or a hybrid architecture. With CWPS on your side, you will be free from the day-to day management of your IT so you can focus on your core business. We keep your business technology stable and secure and also provide strategy and technology consulting needed to support growth for your business. In addition, as new technologies emerge, we keep you ahead of the curve and on the cutting edge, ready to face the future so your business can continue to leverage the best IT.

Benefits of using CWPS as your local Managed IT Services Provider

  • Manage all of your IT infrastructure and vendors through a single source
  • Receive detailed reports on the performance of your entire IT infrastructure
  • Scale IT infrastructure as you need it without incurring large capital expenses
  • Predictable monthly billing for cloud hosting, data storage and 24×7 Help Desk
  • Get years of experience and advice from just one managed services provider