CWPS will provide limited remote programming assistance under the terms of this Order. These programming services are limited strictly to the following:
  1. Adding, deleting or modifying CLIENT accounts for the base telephone application including telephone and voice mail box activation. (excluding Active Directory/LDAP an integration and Contact Center applications).
  2. Adding, deleting or modifying telephone stations to include button maps, soft keys, speed dial numbers, directories (excluding Active Directory/LDAP an integration and Contact Center applications), mobility services and single number reach destinations.
  3. Adding, deleting or modifying individual voice mail boxes (excluding Active Directory/LDAP an integration and Contact Center applications) to include message notification, name announcement,greeting, and usage.
  4. Restoring existing system level configurations to working order.