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CWPS Launches Managed IT Service Product – IT Assist
PROVIDES CUSTOMIZED IT MONITORING AND SUPPORT FOR SMALL AND MID-SIZED FIRMS
CHANTILLY, VA, February 9, 2004 – CWPS, Inc., a leading provider of information technology solutions for business and government, announced today the availability of IT Assist. The managed IT service is designed for organizations that require onsite IT support, but do not have the need or the resources to employ a full time IT administrator or staff.
The service starts with an inventory of IT assets throughout the entire organization. CWPS keeps the inventory updated every month and reports are accessible online for real-time review.
With IT Assist, CWPS installs an intelligent agent on every machine on the customer’s network. These agents track assets, manage patches and updates, and alert the CWPS 24 x 7 Help Desk when support is needed.
Customers receive onsite IT support at regular intervals of their own choosing. The service also includes IT lifecycle management, which provides a roadmap that defines end-of-life timeframes to help organizations plan system retirements and budget for turnover.
"IT Assist is designed with the small-to-medium business in mind, and we pride ourselves on delivering the highest standards of professional support, responsiveness, and network reliability – at a fraction of the cost of comparable services," said Jason Waldrop, CEO of CWPS.
About CWPS
CWPS is a full-service IT company providing commercial and government customers with a wide range of voice and data products and turnkey solutions. Our staff is fully accredited by the industry’s leading technology providers and our history of on-time delivery and value pricing has consistently earned top honors from our customers. For additional information, please visit www.cwps.com or call 877.297.7472. |