New technology doesn’t just help our customers work better, smarter, and more efficiently. CWPS is pleased to announce the addition of a powerful Professional Services Automation platform to enable our outstanding service and project organization to deliver even higher levels of client support.
 

CWPS professionals work hard every day to honor our commitment to serve – and we’re proud of the relationships we’ve established with our loyal customers. Our CWPS Assist - Managed Services clients depend on us to run and support their IT, networks, and phone systems 24 hours a day.

Integrated across our support organizations, our new ticketing and project management capabilities will let our entire team work off the same customer and business information - all in real time. We’ll also be using the new system’s advanced capabilities to track tickets, monitor service levels, assign tasks, and generate reports. As we proceed with our in-house transition you’ll be getting more updates.

We’re proud of our support team and want you to know we’re working behind the scenes to make sure they always have the best, industry leading tools. Need support? Call (877) 297-7472 or support@cwps.com