CWPS + Cisco Voice: Why Our EncorePro Service is Your One-Call Rapid Response & Support Plan

Posted by Nathan Muller on April 17, 2015

Cisco voiceYou need rapid response and support when a problem develops with your IT infrastructure. With our innovative single point-of-contact customer service program – EncorePro – you get comprehensive IP voice and data network monitoring and restoration, plus onsite visits when you need them.

We sweat all the details. Tech experts at CWPS and Cisco both see your IP networks, but CWPS manages everything for you, including escalations with Cisco. You get…

– Unprecedented visibility into network performance

– Proactive health checks of Cisco voice and security technologies

– Remote monitoring and rapid repair of Cisco devices and software applications

– Expedited replacement of critical core Cisco components

– Proactive notifications to simplify patch updates and software upgrades

– Configuration backup of your routers, switches, and security solutions for fast and easy restoration

Our dedication to post-sale support – specifically through EncorePro – is a key reason Cisco selected us for several Partner of the Year awards.

Don’t wait for trouble to take down your network… Contact the IT experts at CWPS today: (877) 297-7472 or


Topics: CWPS Cicso, one call rapid response