Gary Utley

Recent Posts

Skype For Business or Microsoft Teams: While Is the Best VOIP Solution for Sales?

Should your sales team use Skype for Business or Microsoft Teams for their internal communications? While Skype for Business has been the industry standard for many years, Microsoft Teams is a newer and well-integrated technology that is quickly gaining traction. Not only does Microsoft Teams have a number of advantages over Skype for Business, but Skype for Business may also not be around much longer.

How Microsoft Teams Screen Sharing and Other Collaboration Features Can Help Drive Sales

Modern sales departments need to remain mobile, agile, and effective. A modern sales department often consists of large numbers of skilled employees, many of which may not be in the same geographic location. Sales departments need to be able to coordinate effectively regarding a number of sales strategies, consult each other on marketing information on-the-fly, and track their performance metrics in real-time.

Why Marketing Should Transition From Skype for Business to Microsoft Teams

Could your marketing team use help with communication? Microsoft Teams provides a full collaboration suite, through which marketers can communicate effectively from anywhere in the world. Through Microsoft Teams, your marketing department can improve its productivity, brainstorming and producing final deliverables much faster. Even better, Microsoft Teams is integrated with a number of MS Office solutions and third-party solutions, many of which are designed specifically for the marketing industry.

How Microsoft Office 365 Teams Can Streamline Your Recruiting Process

Recruiting processes are changing. Not only is the scope of modern recruitment expanding, but hiring managers are being forced the process larger volumes of information than ever before. Microsoft Teams Office 365 comes with a number of features that can be used to streamline and improve the recruiting process, ultimately reducing the amount of time recruitment takes while providing for more consistent communication.

Microsoft Teams' Planner: How it Can Help You Create This Year's Marketing Strategy

As you plan this year's marketing strategy, you may want to consider how new technology may be able to help your department. Microsoft Team planner is an intuitive, easy-to-use project management platform, which can be integrated with Microsoft Teams and MS Office 365. If your organization is looking for a better way to organize and manage its marketing strategies, the Microsoft team planner may be able to provide some of the features that they need.

Why the Microsoft Teams Calendar is Perfect for HR

The Office 365 Microsoft Teams Calendar comes with a number of features that are perfect for a human resources department. HR managers can use the features of Microsoft Teams to improve their scheduling, communicate more effectively, and manage and maintain progressively larger offices. Here are a few ways in which your HR team can be enriched through Microsoft Teams.

Why It Pays to Have an IT Solutions Company Review Your Network

Is your organization's IT operating as effectively as it could be? When was the last time your company was able to make major improvements to your IT infrastructure? Are your business processes still being followed or have some of them started to slide? Getting an external IT solutions company to perform a network review is one of the best ways to gain some perspective and make room for improvement. Here are some of the major advantages.

IT KPIs - Tracking The Results of Your Business IT Support

How can your organization best determine whether your IT department is effective? When your organization launches new IT initiatives, how can you identify which ones are successful initiatives (and which ones aren’t)? As with many areas of business, tracking the effectiveness of your IT support comes down to tracking the right key performance indicators. Here's how to tell if you are getting what you pay for from your managed service provider.

IT Professional Services and the Importance of Escalation Management

When a critical IT issue emerges, do you have an established chain of command? Are your employees empowered to react? Would they be able to identify the signs? Having a structured system of escalation management is incredibly important for every business, as without one employees can be left completely adrift, unable to deal with larger issues as they occur. Here's what you need to know about escalation management.

How Better Helpdesk Support = More Proactive (And Less Reactive)

In order to really drive ROI, internal IT teams need to take a more proactive approach to managing their company's technology. While a reactive approach leads to putting out fires and constantly playing catch up, a proactive approach makes it possible for the company to innovate and improve upon its existing operations. Here are the benefits of reactive vs. proactive IT and how IT helpdesk support can help.