Common Myths About Outsourced IT Solutions - CWPS

Posted by Myra Koshan on August 19, 2014
Myra Koshan

outsourced IT helping employeeIn this day and age, it’s virtually impossible to run a business without an IT solution in place to support critical network and technology infrastructures. So it stands to reason that one of the most important decisions you will make as a business owner is how you will handle those needs. Will you hire in-house IT, partner with a third-party IT firm, or some combination of the two?

If you’re considering an outsourced IT solution, there are benefits and risks to be considered, as with any strategy. That said, there are a number common myths surrounding how working with an external IT firm will impact your business.

Myth No. 1: Outsourced IT means a reduced quality of service

It’s time to put to bed concerns that working with an outsourced IT partner means you will be sacrificing quality to save money. In reality, managed service providers often give you 24x7 access to a full, talented team of professionals who make it their job to be on top of industry trends. Moreover, modern communication tools have made it so your remote IT team is a simple finger swipe or phone call away.

Myth No. 2: Outsourcing IT solutions will result in job loss

One of the benefits of employing a managed IT partner is that it will enable you to re-focus your efforts on revenue-generating objectives, promoting the growth of your business. In addition, the extent to which you integrate an outside partner into your IT support ecosystem is entirely up to you. While you can opt to have a managed service provider handle all of your needs, you can also opt to have them create an ongoing, collaborative working relationship with in-house staff instead.

Myth No. 3: A third-party IT partner will not be able to provide specialized solutions

For an outsourced IT firm, the success of your business is their business. To that end, their team of skilled professionals work hard to stay on top of business trends and innovative solutions that cater to a wide variety of organizations types, both large and small. They understand there is no one-size-fits-all IT solution for every company, nor should there be.

Myth No. 4: If you outsource your IT needs, it’s “all or nothing”

Third-party IT partners are who you need them to be, on your terms. Period. It’s up to you to decide how much help you need and how often. You can pick and choose the services you need, as well as the level involvement of a third party. Do you only need help with the support of a satellite office location? Sure! Are you only seeking a team of professionals to provide a streamlined back-up solution for your data? No problem!

Final thought

Integrating an outsourced IT solution into your business strategy can be a challenging transition for some. Just remember that, when leveraged correctly, a third-party IT firm can be an invaluable partner in the growth and success of your business.

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Topics: Outsourced IT Solutions