Doctors Without Routers: Benefits of IT Services for Healthcare

Posted by Gary Utley on August 15, 2019

Healthcare professionals have enough to worry about without also having to be tech experts. Managed IT services can help any medical provider, large or small, freeing them up to focus on healing patients rather than patching servers. In the modern day, IT isn't optional, and increased regulatory compliance and privacy standards are making healthcare IT a potential headache, if not minefield.

Healthcare IT consulting services can help. 

Improving Patient Services with Better IT

Today, many patients want to take an active role in their health. They want to be able to schedule and track their appointments, manage prescriptions online, and even meet with their doctors through apps. Not only can this lead to better patient outcomes, but it also leads to better time management for physicians and clinics. Yet the right IT services for healthcare are necessary: Without them, it's impossible to deliver this level of expected patient care.

Most doctors don't have the time to investigate new healthcare IT solutions; they need to spend their time managing and helping their patients. Over time, a clinic's technology can fall behind and become outdated, which represents a clear security risk. Without an internal IT department, a clinic can fall behind on security updates and necessary system upgrades. Eventually, the clinic becomes bogged down with older technology.

Healthcare IT services make it possible to outsource a clinic or practitioner's IT needs, including data management, upgrades, IT project management, and security. A clinic will be able to focus on providing its patients with the best care, while its outsourced IT team focuses on the technology. 

The Importance of Patient Information Security

Patient information security isn’t just ethical medical practice, it’s mandated by law. Clinics and doctors control a large volume of patient information, which must be protected. Small businesses, such as smaller healthcare practices, are among the most frequently targeted by criminals. Cyber attackers are well aware that medical clinics tend to keep both personally identifiable information and financial data.

Through healthcare IT consulting services, doctors can acquire first-class encryption for servers and email. Doctors concerned about abiding by patient privacy regulations can invest in additional security through these managed service providers, rather than having to develop their security systems on their own. Today, IT security evolves incredibly quickly, and new threats are being released all the time. 

A single data breach attack could leave all a clinic's patients vulnerable to identity theft. Not only that, but it often leads to a loss of faith and a loss of reputation, and can even ultimately lead to the clinic closing for good.

Data Management for Medical Practitioners

Medical practitioners will generate a significant amount of data. For many, it can be challenging to store this data in a way that is both accessible and secure. Through IT services for healthcare, medical practitioners can build a usable, stable, and secured database of their patients, storing the data in an easily managed way, and keeping it encrypted and protected. 

Over time, a company's data is only going to grow. Medical practitioners are going to need to keep this data available, often in the cloud, while also ensuring that it remains secure. Data will need to be properly categorized and regularly archived to remain usable, as well as backed up — otherwise, the clinic could be vulnerable to data loss and corruption.

The Growth of Telemedicine

Telemedicine is growing more popular by the day. Patients are now video-calling into their doctors, who can conduct general interviews and even provide cursory examinations through apps and on desktop computers. Many patients today expect some telemedicine features, including the ability to request prescription renewals through the phone, or to acquire new prescriptions through an app. 

As telemedicine grows, clinics will become more reliant upon their IT services. Clinics need to have a solid infrastructure and connectivity, so they can provide these services to their clients. The larger the clinic, the more important this IT infrastructure becomes. Medical providers can use new software platforms to offer these telemedicine services to their remote patients, and in so doing, can expand their patient base. 

Organizational Management and Improvement

Clinics are about healing, but they're also a business, and to stay in business, healthcare practitioners need the right technology. Healthcare IT consulting doesn't just provide health-related solutions, but also business-related solutions: CRM, ERP, accounting, and point-of-sale systems that are designed to help your clinic function and grow.

By adopting new platforms, such as customer relationship management suites, patient-care suites, accounting systems, and scheduling systems, your company will become more scalable, productive, and efficient. Ultimately, that also leads to more time for patient care, and more money to invest in high quality equipment and services. 

The world of healthcare is increasingly becoming driven by technology. Clinics that want to remain competitive and offer their patients the best care are going to need to take a look at their current infrastructure.

If you’re a healthcare professional interested in seeing how an IT services provider can make your practice more effective, efficient, and secure, we want to help. Contact CWPS today for a free consultation.

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Topics: IT Solutions, Healthcare