Considering Skype for Business in O365? Go With Microsoft Teams Instead - CWPS

Posted by Gary Utley on September 28, 2018

If you're considering Microsoft Skype for Business, you may want to reconsider. Though for years Skype has been the go-to platform for chat, voice callings, and meetings within the Microsoft ecosystem, the ecosystem has changed. With new MS Teams integration, Microsoft Skype for Business has become obsolete for all but the most specialized use cases.

Here's why you should reconsider switching to Skype for Business -- and why you should strongly consider the adoption of MS Teams.

Teams is the New Skype For Business in Office 365

Skype for Business isn't going to go away. However, it also isn't going to be updated significantly moving forward. Core features from Skype for Business have already been rolled into MS Teams, and Microsoft has been clear on its intent to focus its development on the MS Teams platform. MS Teams is quickly becoming the core of Microsoft's collaborative technology, creating a consolidated workspace through which the entirety of the MS ecosystem can be accessed. 

As a result, switching to Microsoft’s Skype for Business now may not be the best long-term strategy; it isn't going to be updated and isn't going to be future-proofed. This is especially true if you're looking for a cloud-based solution, which is something that many organizations today need to be effective and competitive.

As time goes on, Skype for Business in Office 365 will become progressively more outdated and obsolete, whereas MS Teams will continually be improved and optimized. For the sake of future planning, it makes more sense to go with MS Teams.

The Exception: Businesses That Need An On-Premise Solution

There is only one exception: those who need an on-premise solution. Microsoft has been steadily moving its new technology to the cloud, but it knows that many organizations still need to keep their data on their physical site. Skype for Business remains the on-premise solution for chat, video, and calling, as MS Teams is a cloud-based product.

What businesses need an on-premise solution? On-premise solutions are generally only necessary for large enterprises and organizations that have compliance needs. If your industry requires you to house all of your data and communications on-site, Skype for Business may still be an effective solution for you.

Microsoft Skype for Business isn't operating at any less of a capacity than it was before; it hasn't been weakened. Instead, the issue is primarily that the product has been abandoned and may not be supported well in the future. Organizations that are already using Skype for Business and that require an on-premise solution can continue using Skype for Business without adverse effects.

Most businesses will find MS Teams a significant upgrade from the standard Skype for Business in Office 365. Not only does MS Teams have a full suite of online collaboration tools (in addition to its communication tools), but it can integrate directly with the rest of the Microsoft Office platform, and also has third-party integration through plug-ins and APIs. MS Teams provides everything that Skype for Business does and more, making it the right solution for any organization that can make the switch.

If your organization is interested in transitioning to MS Teams, the time to do it is now. Skype is a great solution, but not as powerful and future-proof as MS Teams, which is receiving continuous updates and support. If you need help with your MS Teams migration, contact CWPS.

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Topics: Office 365, skype for business, Microsoft Teams