6 Reasons Enterprises Shift to an Outsourced IT Help Desk

Think it's only SMBs that shift over to managed IT? Far from it. Enterprise IT help desk solutions are increasing in prominence and importance, as many enterprises discover the benefits of managed service providers (MSPs). Enterprises are able to cut back on overhead, improve stability and scalability, and maintain their profitability more easily through the use of managed IT service.

Why Rely on Managed IT Services? - CWPS

Businesses are finding that technology is moving ever faster and is outpacing tight IT budgets. With limited resources and a challenging economy, our clients are finding that fully managed or co-managed IT services enable them to meet end-user needs faster, smarter and more cost effectively.

Top Reasons for Moving to an Outsourced IT Solution - CWPS

outsourced_MSPOne of the biggest decisions you will make as a business owner is how to handle your IT support needs, as there are a number of different options. Do you hire an IT support professional to be on your payroll? Do you outsource all of your IT needs to a third party? Or do you have some combination of internal and third-party IT support?

Reactive Managed Services vs Proactive Managed Services - CWPS

reactive_managed_servicesManaged services providers (MSPs) offer management and support of IT network-based services, applications and equipment, allowing their clients to focus their resources less on the day-to-day operations, and more on the strategy needed to grow their company. It’s completely understandable that as a small or mid-size business owner, you’re trying to minimize your expenses and stay within your budget. One way you might try to do so is by forgoing the monthly expense of proactive managed IT services, and adopting a reactive “break/fix” philosophy. But is the reactive approach really budget friendly in the long run?

Why Outsourced IT Solutions Work for Small Businesses - CWPS

business-people-ITWhether you’re managing a nonprofit in Washington, D.C., a law firm in Rockville, Maryland, or local bank in Arlington, Virginia – the challenge of the current economy is the same for everyone: You need to do more with less. But how do you balance these budgetary constraints with the ever-increasing need to have a reliable, dynamic IT infrastructure in place?

Common Myths About Outsourced IT Solutions - CWPS

outsourced IT helping employeeIn this day and age, it’s virtually impossible to run a business without an IT solution in place to support critical network and technology infrastructures. So it stands to reason that one of the most important decisions you will make as a business owner is how you will handle those needs. Will you hire in-house IT, partner with a third-party IT firm, or some combination of the two?

If you’re considering an outsourced IT solution, there are benefits and risks to be considered, as with any strategy. That said, there are a number common myths surrounding how working with an external IT firm will impact your business.

Myth No. 1: Outsourced IT means a reduced quality of service