Why Outsourced IT Solutions Work for Small Businesses - CWPS

Posted by Myra Koshan on October 29, 2014
Myra Koshan

business-people-ITWhether you’re managing a nonprofit in Washington, D.C., a law firm in Rockville, Maryland, or local bank in Arlington, Virginia – the challenge of the current economy is the same for everyone: You need to do more with less. But how do you balance these budgetary constraints with the ever-increasing need to have a reliable, dynamic IT infrastructure in place?

You could hire an IT professional onto your staff who would be able to handle your day-to-day. They are a single person, however, who may not have the bandwidth to efficiently troubleshoot run-of-the-mill computer issues, in addition to overseeing any sort of long-term IT strategy for your business.

On the other hand, working with a managed services provider would give your organization the reactive support you need, while also giving you access to an entire team of IT professionals who would be dedicated to mapping out forward-looking network planning opportunities on your behalf.

What is IT really?

The first step toward understanding why leveraging a third-party IT service can be so beneficial for your business is changing how you view the role of IT within your organization. Modern pop culture often paints IT professionals as individuals who simply swoop in when the Internet connection is down or someone has a computer virus.

The ability to handle these on-the-spot IT problems professionally and efficiently is, of course, a critical aspect working in IT, but that is only part of the story.

If you look at larger organizations that have a well-rounded approach to their information technology needs, they’re not only focusing on putting out those small fires; they’re also looking ahead and developing long-term strategies. They’re evaluating current storage infrastructure challenges and disaster recovery options. They’re staying on top of current trends and virus news, to make sure their organization is prepared for anything that might happen in future.

In short, the role of IT isn’t just to address what’s happening today, in this moment; it’s also to look ahead to tomorrow, always asking, “What can we do better?”

How outsourced IT firms help

But if you’re a small business, you more than likely don’t have access to the capital that larger, Fortune 500 companies have to bring these information technology initiatives in-house – that’s where an outsourced IT provider can help. Instead of devoting a larger segment of your budget to hiring a single individual with limited time and resources, you can allocate a smaller amount in partnering with a managed service provider and gain access to their entire team of professionals.

That team can then not only attack those smaller-scale issues, they will also be able to focus on evaluating how you can set your business up for success in the future with the right hardware, software and storage infrastructure. In addition, depending on how you set up your contract, you may not have to worry about any additional costs required for off-hour emergencies or projects.

The result? You and your staff will be able to re-focus your energies on revenue-generating objectives, while your IT partner takes care of the rest.

And since hiring an outsourced IT firm is much more cost effective than hiring a full-time IT professional, establishing that kind of partnership is the very definition of doing so much more with a lot less.

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Topics: Outsourced IT Solutions