CWPS Cloud Assist 365 CollabPlus

Your Foundation to Leverage the Office 365 Cloud Productivity

A CWPS bundled service offering for Microsoft Office 365 Enterprise and Business Premium users that serves as the foundation for your introduction to the Microsoft Cloud. It includes 24/7 Microsoft Help Desk support for Exchange Online, SharePoint Online, OneDrive, Groups, Teams, Office and your own personalized, custom training portal - CWPS Cloud Assist Academy.

CollabPlus Features

Your Foundation to Leverage the Office 365 Cloud Productivity

Collaboration

Support including adds, moves and changes for collaboration applications to include SharePoint Online, OneDrive, Teams, Groups, and Yammer

Exchange Online

Support including adds, moves and changes to the Exchange Online application

Office 365 Support

Office 365 support for applications, including Word, Excel, PowerPoint, and OneNote on any customer device

Multi-Factor Authentication

Support including adds, moves and changes for Office 365 Multi-factor Authentication services

Why choose CWPS as your Microsoft Cloud Service Provider (CSP)?

Microsoft Tier 1 Cloud Solutions Provider

CWPS is a certified Tier 1 Microsoft CSP partner offering our clients a single source for purchasing, billing, deploying, managing and supporting Microsoft Cloud Solutions.

CWPS Cloud Assist 365 24/7 Service Desk

As your Microsoft Help Desk, CWPS is the first point of contact (FPOC) to handle incidents, problems, adds, moves & changes and questions concerning your Microsoft Office 365 and Microsoft Azure environments.

Microsoft Advanced Support Escalation

CWPS has a direct connection to Microsoft Support for cloud consulting, roadmapping, adoption and support with response times for critical issues of less than 1-hour.

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Cloud Assist Academy

A cloud-based training platform that accelerates learning and improves employee proficiency on Microsoft Office 365 applications.

Increase your team's knowledge of the tools they use every day. With Cloud Assist Academy, end users will gain extensive insight of Office 365 applications, develop skills to elevate their work and provide management level insight for future training.

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Benefits:

  • Productivity: Improve productivity and collaboration with the familiar Office applications you use every day.
  • Anywhere, Anytime, Any Device: Access for mobile users without compromising security or privacy requirements.
  • Advanced Security: Keep sensitive business data safe by customizing security and privacy controls in the trusted Microsoft cloud.