Customer Success is the union between the promise of our service delivery and your desired business outcomes. Customer Success will provide a prescriptive customer engagement throughout the lifecycle of our business relationship.
The Customer Success Journey doesn’t end with getting a customer up and running on our platform – it’s only just beginning. CWPS starts by taking the time to completely understand the path of the customer, including staff and role correspondence, as well as business challenges they face along the way.
Operations within your organization can sometimes grow faster than the IT department can keep up with. It's not that they aren't great at what they do, there just simply aren't enough hours in the day to manage it. Enter: CWPS Enterprise IT Managed Services.
In an increasingly connected world, being able to secure your business' data, especially sensitive customer information, is paramount. In this free eBook, learn how Microsoft's AIP solution can protect your organization.
On January 14, 2020, Microsoft will be ending extended support for two of its most popular and widespread operating systems. In this free eBook, we'll cover what the end of support for Windows 7 and Server 2008 means, and the impact it might have on your business
Click here to discover the Top Security Threats that your organization and its end-users should be aware of in 2019.
CWPS can help you unlock the full productivity potential of Microsoft Office 365 with our Cloud Assist 365 Managed Services. Make your vision of a digital workplace a reality with the powerful tools available in the Microsoft Cloud.
Are you looking for a partner that will take the time to truly understand your organization and its needs? Find out what American Farmland Trust has to say about their onboarding experience with CWPS.
Find out why CWPS Director of Information Security and Compliance, Dave Caufman, says that you should trust no one and implement a zero trust policy.
In this webinar we discuss the top security predictions of 2019, how to stay safe at work and at home, the best end-user training tools, and receive a list of CWPS Approved Security Resources.
Most people won't leave the house without their mobile device and that is why it is so important to make sure these devices are secure. In this Security Quick Hit, we give you tips and tricks on how you can protect your personal data.
Discover how Microsoft Teams provides Recruiters with a meetings solution and collaboration tool that helps them turn candidates into great employees.
Need a better way to onboard new employees, make announcements, share files and work with team members across your organization within a central location? If so, discover how Microsoft Teams provides Human Resources Teams with the solutions they need.
Are you looking for a more organized way to manage projects, coordinate with individuals and provide status updates? If so, discover how Microsoft Teams provides project managers with a single tool for collaboration, communication and productivity.
Blur your background with Microsoft Teams. With the click of a button, you can easily eliminate distractions and host high quality meetings.
Are you interested in Microsoft Teams but confused about exactly how it works and how you can use it? In this video blog, we answer your Top 5 questions surrounding Microsoft Teams.
Our customers, proven performance and lasting relationships continue to drive our team everyday! If you are looking for more than just a just a job, don't miss your chance to join our team. Click here to find out why our employees love working at CWPS.
Are you looking to cut costs in the cloud? Are you fully taking advantage of everything that Office365 has to offer? With Microsoft Teams, your organization can cut costs and reduce the use of unnecessary applications or platforms.
Every department in your organization can benefit from Microsoft Teams. We sat down with our Humans Resources Generalist, Luzette Batu, to find out how orientation and internal communication has improved since she began using Microsoft Teams.
Finding the right talent can be tough, and it is even harder when you don't have the right tools. We spoke with our Senior Technical Recruiter, Anita Tolani, about how Microsoft Teams has simplified her recruiting process.
Find out what our clients have to say about CWPS! We spoke with the Director of Administration and Infrastructure at the American Federation of Teachers, Faith Proctor, about how CWPS has become a true extension of their team.
In this video, we spoke with Customer Success Manager, Isabelle Ahearn, about our clients Customer Success Journey. CWPS starts by taking the time to completely understand the path of the customer, including staff and role correspondence, as well as, the business challenges they face along the way.
CWPS's IT Fitness Assessment evaluates the current state of your environment against over 100 best practices and checklist items across a dozen IT subsystems. CWPS's database catalogs the assessment and provides meaningful reporting to your company. Start your Customer Journey today!
Email, chat, voice calling, and audio calling - there are a number of ways employees can communicate with each other. And There is a reason why businesses haven’t shifted to a single, default mode of communication: each communication type is useful in its own right. Discover how Microsoft Teams keeps your team connected with its tools.
If you are looking for a secure way to chat, call, file share and host meetings both internally and externally, Microsoft Teams is your solution. Secure your environment with EMS E5 and unlock the full potential of your Microsoft Ecosystem.
How can your organization benefit from Microsoft Teams? We sat down with our EVP of Sales and Marketing, Frank Lusko, to hear how his Sales Team has benefited from this collaboration tool.
Where are you in your Digital Transformation Journey? No matter what state your environment is in, CWPS can help. We spoke with our CEO, Jason Waldrop, about the three stages of this journey- Crawl, Walk and Run.
In this video, our Customer Success Team shows you how to properly set up your Jabra Evolve 65 and pair it with your favorite devices.
Onboarding is much more than getting a customer up and running on our platform. It’s about us helping the customer establish the basis of the full value of our solution. A proper onboarding involves an alignment of our services with the deep understanding of the customer requirements and expectations to deliver the desired outcome.
Your IT people are overwhelmed with daily “Right Now!” problems. Investing in tools, equipment and legacy outsourced support is expensive and is not meeting your needs. CWPS has a comprehensive suite of Managed Network Services to meet all your communications, security and IT infrastructure needs. .
New ways of doing business and new technologies are both making effective collaboration a challenge. Modern business ecosystems have changed; collaborative tools need to change with them. Microsoft Teams and Office 365 work together to create a clean and effective collaborative infrastructure.
In this CWPS Quick Hit, we show you how to get the most out of the Meetings Tab in Microsoft Teams.
In this CWPS Quick Hit, we explore the Files Tab in Microsoft Teams and the cloud storage integrations.
In this CWPS Quick Hit, we review Microsoft Teams calling and the voicemail features.
In this CWPS Quick Hit, we give you a sneak peak of the collaboration tools within Microsoft Teams.
In this CWPS Quick Hit, we give you an overview of the peer to peer chat features in Microsoft Teams.
In this webinar, we demo Microsoft Teams and all of its features and functionalities.
In this CWPS Quick Hit, we show you the features and functionalities of the Activity Feed in Microsoft Teams.
In this CWPS Quick Hit, we show you how to set up and produce a live event using Microsoft Teams.
In this CWPS Quick Hit, we show you how to schedule a meeting with Microsoft Teams in both the Teams platform and Outlook.
In this CWPS Quick Hit, we show you how to call in or add an external participant to your Microsoft Teams Meetings.
Join us in our RV where the CWPS Marketing Team demonstrates how they use Microsoft Teams to communicate, collaborate and stay organized.
With the new Microsoft Teams Calling and Meetings solutions, many companies are asking how Microsoft Teams fits into their current O365 ecosystem.
In this video CWPS SharePoint Architect, Chris Eaheart, gives us an understanding of the building blocks for Microsoft Teams. Microsoft Teams is your hub for chats, file sharing, calls and meetings.
Communicate, collaborate, call, chat and host meetings with Microsoft Teams-the hub for teamwork with Microsoft Office 365.
Get a glimpse of a day in the life of CWPS Project Manager, Austin Lynch, utilizing Microsoft Teams. Teams is your one-stop shop for collaboration, communication and now calling.
The way we communicate and collaborate is constantly changing. Empower your organization and increase productivity through Microsoft Teams.
Find out what our clients are saying about CWPS! We spoke with Kestler Financial Group about their customer experience.
Find out what our clients are saying about CWPS! Watch now to learn why Business Executives for National Security would highly recommend our services.
We spoke with the Chief Executive Officer at CWPS, Jason Waldrop, about why mobility matters for both his professional and personal life. Office 365 Enterprise Mobility + Security (EMS) gives him the ability to be productive and secure his data on the go.
We sat down with the Sales and Marketing Executive Vice President at CWPS, Frank Lusko, to discuss Office 365 Enterprise Mobility + Security (EMS) and
In this video, CWPS Cloud Architect, Brian Charles, shows us how easy it is to set up Multi-Factor Authentication.
Unsure how Microsoft's move from Skype for Business to Teams impacts your business? Get the details with this free ebook.
How is your digital environment? We spoke to the Chief Administrative Officer at Business Executives for National Security, Lisa Jackson, about her Microsoft Environment.
We spoke with the Chief Administrative Officer at Business Executives for National Security, Lisa Jackson, about her on-boarding experience as a new CWPS client.
Are you looking to add a tighter level of security to your environment? Do you want to stay secure and productive on your favorite apps and devices?
Discover what the Dark Web is, how it works, and how it poses a threat to your organization.
Office 365 is quickly becoming a standard tool in offices throughout the world. Learn how in our free ebook.
Struggling to maintain order when your workforce is dispersed across the globe? Office 365 EMS may be the answer. Download this free ebook today to learn more.
SharePoint is one of the best tools available for SMBs searching for a one-stop shop for document storage and business collaboration.
Skype for Business with Microsoft Office 365 provides individuals with a robust collaboration/communication platform. that allows teams to stay productive, secure and innovative no matter where they work.
Whether you’re managing a nonprofit, running a small business or law firm – the challenge of the current economy is the same for everyone: You need to do more with less. See how an IT MSP is the right fit for your business.
Switching to a cloud-based backup system is a significant decision that requires a clear understanding of how such a solution will integrate into your business.